Shipping policy

Standard Shipping Policy

Thank you for shopping with 7WINOU7! We want to ensure you have the best experience possible with fast, reliable, and secure shipping. Below are the details about our standard shipping policy.

Processing Time

  • All orders are processed within 2-3 business days after payment is received.
  • Orders are not shipped or delivered on weekends or holidays.
  • If there are any delays in processing due to stock availability or any other reasons, you will be notified by email.

Shipping Rates & Delivery Times

  • Domestic (U.S.) Shipping:
    Standard shipping costs are calculated at checkout based on your location. Delivery times typically range from 3-7 business days depending on your shipping address and the chosen shipping method.

  • International Shipping:
    We offer international shipping to most countries. Shipping rates will be calculated at checkout based on the destination country and weight of your order. Delivery times for international orders generally range from 7-21 business days, depending on the customs process and local postal service.

Shipping Methods

  • We offer a variety of shipping options, including:

    • Standard Shipping (5-7 business days for domestic orders)
    • Expedited Shipping (2-3 business days for domestic orders)
    • International Shipping (varies by country)

  • Shipping carriers may include USPS, FedEx, UPS, or DHL, depending on the selected method and destination.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment on the carrier's website.

Shipping Restrictions

  • Currently, we do not ship to P.O. Boxes, military addresses (APO/FPO), or certain international destinations.
  • We may also experience shipping delays during peak seasons (e.g., holidays) or due to unforeseen circumstances like weather events or customs delays.

Lost or Damaged Shipments

  • While we take great care in packaging your order, once the package leaves our warehouse, we are not responsible for any lost or damaged items during transit.
  • If your order is lost or damaged, please contact the shipping carrier directly with the tracking information. If you need further assistance, please reach out to our customer support team at [your contact email/phone number].

Address Changes

  • Please ensure that your shipping address is correct at the time of checkout. We are unable to change the delivery address once the order has been processed and shipped.

Customs & Import Taxes (International Orders)

  • For international orders, you may be required to pay additional customs fees, import duties, or taxes upon arrival. These charges are determined by your local customs office and are the responsibility of the customer.